How can we help?

The right string depends on your sport, playing style, frequency, preferred feel and budget. You can browse strings yourself or use the QuickString AI Engine to receive personalised recommendations.

Browse all products or try the AI Engine.

We aim to provide genuine products. If you have concerns about the authenticity, packaging or condition of an item, contact support with your order number and clear photos so we can review it.

Product only means you are purchasing the string without QuickString's stringing service. With String is for orders that include the stringing service, where available.

Select the correct option on the product page before adding the item to your cart. Racket pickup and delivery serviceability may depend on your PIN code.

Check the product specifications and your racket manufacturer's recommendations. Consider the racket model, intended sport, string type and appropriate tension. If you are unsure, ask us before purchasing.

Tension affects the feel, control and power of your racket. The right setting depends on your playing style, technique, string choice and racket specifications. Higher tension is not automatically better.

Always stay within the racket manufacturer's recommended tension range. The QuickString AI Engine can help you narrow down a suitable starting point.

Available options depend on the sport and product. Use the tension selector on the relevant product page and choose a setting appropriate for your racket.

• Badminton: select from the available options between 18 and 30 lbs.
• Tennis: select from the available options between 45 and 60 lbs.
• Squash: select from the available options between 24 and 30 lbs.

These are the selector ranges, not a recommendation that every racket can safely use every setting. Check your racket's recommended range before ordering.

Yes. Select your preferred string and tension on the product page wherever these options are available. Review your selections carefully before checkout.

Use the QuickString AI Engine for a personalised recommendation based on your game and preferences. You can also contact support with your racket model, sport and playing frequency for help.

QuickString supports racket stringing for badminton, tennis and squash, subject to the availability of the relevant product and service in your area. Check the product page and enter your PIN code to confirm serviceability before placing an order.

Please disclose any existing cracks, frame damage, loose grommets or other structural issues before handing over your racket. Take clear photos of the racket, including the frame and any damaged areas.

A damaged racket may not be suitable for restringing because stringing tension places stress on the frame. We may need to decline or postpone the service if the racket appears unsafe to string. Please do not send a visibly damaged racket without informing us first.

Other products are serviceable across Bangalore. Racket stringing pickup and delivery is available only in select serviceable areas.

To check stringing availability, enter your PIN code on the relevant string product page before placing your order.

Product delivery and racket stringing are different services. Other products can be delivered across Bangalore, while racket pickup and drop for stringing is limited to supported PIN codes. If stringing is unavailable at your PIN code, you may still be able to purchase the string without the service.

Products: Delivered as soon as possible with a flat ₹100 shipping fee. Same-day and next-day options are not available for product orders.

Racket stringing (pickup & drop): Every order has a standard shipping fee of ₹100, plus a speed surcharge for faster delivery:

• Same day: ₹100 standard fee + ₹100 surcharge = ₹200 shipping in total.
• Next day: ₹100 standard fee + ₹50 surcharge = ₹150 shipping in total.
• Two or more days later: ₹100 standard fee, with no additional surcharge.

These figures describe shipping fees, not product prices. Review the final amount at checkout before paying.

Same-day delivery is available only for racket stringing orders, and is subject to service availability, your location, the order time and operational capacity. Please check the delivery option and estimated timing presented during checkout. If an estimate is provided, it should not be treated as a guaranteed appointment unless explicitly confirmed.

Select a stringing product, choose your string and tension where applicable, and confirm that your PIN code is serviceable. Complete checkout using the available delivery option.

Follow the pickup and delivery instructions or order updates provided by QuickString. If you have a timing concern, contact support with your order number.

Racket stringing pickup and drop may not yet be available in your area. You can still check whether the string itself is available for regular product delivery across Bangalore.

You can also contact support to ask about future service coverage.

Please make sure someone is available at the agreed address and that your contact number is reachable. If you need to change the arrangement, contact support as early as possible. Any rescheduling or additional charges, if applicable, will depend on the circumstances and the options available.

The QuickString AI Engine helps you find strings suited to your sport, playing style, frequency and preferences. Instead of comparing every string yourself, you answer a short set of questions and receive personalised recommendations.

Explore the AI Engine.

The AI Engine unlock is designed to be effectively free. You pay ₹99 to unlock access, and QuickString gives you a ₹99 coupon in return.

• Pay ₹99 to unlock the AI Engine.
• Receive a ₹99 reward coupon by email.
• Use the coupon on an eligible QuickString purchase to recover that ₹99 value.

This means you can get the value of your unlock back through the coupon, subject to its terms and successful redemption. The coupon is intended for one-time use and is valid for 30 days from the applicable issue date. Check your reward email for the exact terms.

No. Once you have unlocked the AI Engine, your access is lifetime access. You do not need to pay ₹99 again each time you want to use it.

The ₹99 coupon is a separate, one-time reward associated with your unlock. Its redemption window does not determine how long your AI Engine access lasts.

QuickString's string selection covers badminton, tennis and squash. Choose the relevant sport experience so that your recommendations are appropriate for your game.

The AI Engine is designed to help you narrow down suitable options based on the information you provide. It is a recommendation tool, not a guarantee of a particular playing result. Your racket specifications, technique, comfort and personal preference also matter.

Always check the manufacturer's recommended tension range before stringing your racket.

Check your inbox, spam folder and promotions folder. Make sure you are checking the email address entered during the unlock process.

If the coupon still has not arrived, email support@quickstring.in with your payment reference and the email address used. Do not send passwords, OTPs or complete card details.

The reward coupon is intended for one-time use within its 30-day validity period. Once redeemed or expired, it cannot be used again under the stated offer terms.

Your lifetime AI Engine access is separate from the coupon, so the coupon expiring does not mean you lose your unlocked access.

Look for an order confirmation from QuickString and check the payment status. If money has been deducted but you have not received confirmation, contact support with your payment reference and the email address used at checkout.

Save your payment reference and any bank or payment-gateway message. Contact support so the transaction can be checked. If a duplicate payment is confirmed, the team can review the appropriate resolution.

Never share your password, OTP or full card details.

Contact support as soon as possible with your order number and the change you need. Changes or cancellations depend on whether the order has been processed, dispatched, collected or sent for stringing.

A string that has already been cut or installed may not be eligible for cancellation or return in the same way as an unused product. Contact us before assuming a change is possible.

Contact support immediately with your order number and the corrected address. Address changes depend on the order's processing status and whether the revised address is serviceable. Please do not assume the change has been made until it is confirmed.

Please keep the product and its packaging, and contact support promptly. Include your order number, a description of the discrepancy and clear photographs of the product, packaging and order label where relevant.

Our team will review the issue and explain the next steps.

Tell us about any existing cracks, dents, frame deformation, broken grommets or other visible damage before handing over your racket.

Take clear photographs of the frame and damaged areas before pickup. Share these with support and do not hand over a structurally damaged racket for stringing without first informing us. We may decline the job if it is unsafe to proceed.

Contact QuickString immediately and provide your order number, a description of the damage and photographs or video if available. If you have photos taken before pickup, share those too.

We will review the reported condition, the available pickup records and the circumstances of the incident before determining the appropriate next steps. Please do not authorise additional work on the racket until the issue has been reviewed.

Stop any further work and contact QuickString support as soon as possible. Include your order number and clear photographs showing the damage.

We will investigate the reported issue, including the racket's condition before stringing and the service performed. The resolution will depend on the findings and the circumstances of the case. We will explain the next steps after reviewing it.

Please photograph the racket and any packaging immediately when you notice the damage. Contact support promptly with your order number and the photos. Keep the packaging until the issue has been reviewed, as it may help with the investigation.

We will review the available condition records and delivery information before determining the appropriate resolution.

Contact support with your order number, pickup or delivery details and the address involved. If a racket has not been returned when expected, please report it promptly so that we can investigate its status.

We will review the available order and delivery records and update you on the next steps.

Contact support with your order number, the string used, the tension selected and photographs of the broken string and racket. If possible, keep the broken string and avoid cutting or removing the remaining string until we advise you.

String breakage can depend on wear, mishits, string type, tension, playing conditions and installation. We will review the circumstances before advising on the next steps.

Installed strings and completed stringing services may not be eligible for a standard change-of-mind return. However, if you believe there is a product defect or a problem with the service, contact support so the case can be reviewed.

Please include the order number, the reason for the request and supporting photographs where relevant. Any applicable consumer rights remain unaffected.

Open a support request with your order number, the item concerned and the reason for your request. Our team will review the order, applicable policy and circumstances, and explain the next steps.

Open support request

Email support@quickstring.in or use the support request form below. Include your order number and relevant photographs or payment reference when applicable.

Open support request